Rural Union of Flores (URF) is a Uruguayan cooperative company with a strong track record and experience in agricultural and livestock products. Since 1959, it has been working to provide comprehensive solutions to the needs of its members, focusing on providing logistical services, technical advice, and the sale of supplies, among others.
Insurance Policies
Unión Rural del Flores
About the Client:
The Challenge:
URF offers various services, including insurance policies, covering crops (hail, fire, replanting, frosts). In addition, policies are provided for automobiles, machinery, homes, businesses, life insurance, and accidents. Previously, these services were managed manually, so they requested DigitalProjex to create software to efficiently manage insurance policies.
The Solution:
DigitalProjex's insurance management system for URF offers key tools to improve policy administration. It allows for the creation, modification, and efficient tracking of policies, automates tasks such as payment reminders and document generation, implements robust security measures, generates detailed reports for strategic decisions, provides a user-friendly interface, and records the history of interactions with clients. This optimizes efficiency in the insurance sector and facilitates comprehensive operations management.
The result:
The client has a computer system that revolutionizes the management of Insurance Policies at URF. This system automates manual processes, significantly reducing the time spent on administrative tasks. With this tool, employees can focus on providing more efficient and personalized service to clients, as well as on strategic activities. Additionally, the system allows for precise tracking of each client's individual needs, which not only enhances the customer experience but also optimizes operations and ensures regulatory compliance for both clients and insurers.